Attract, retain and WOW the 21st Century Customer to lengthen customer lifetime, increase customer spend and create walking marketers
This Course is run for Company's
If you have a group of at least 12 people, we will run a private Course for your team where we will specifically focus the training on your company's Customer Service Strategy.
enquire please complete the form at the bottom of the page or contact us on:
Email - sales@sabrebusinessworld.com or Phone- +263 772 337 586 / +263 775 213 860
INSIGHTS
Customer Service is one of the fundamental keys to building a successful business in the modern world. The 21st Century Customers really care about the service that they receive and their buying decisions are becoming more dependant on service rather than price or quality.
OVERVIEW
The Ignite Your Customer Service and Sales Programme is a 4 Module, group training programme that focuses on business growth and sustainability through providing a remarkable Customer Experience and developing Customer Centricity throughout the organisation.
4 Modules
High Performance
Group Training Programme
Target Trainees
Customer Facing Teams
OBJECTIVES
The Ignite Your Customer Service and Sales Training Programme takes trainees through the completion of a Customer Service Deck and capacitates them to:
PROGRAMME MODULES
The Ignite Your Customer Service & Sales Programme has the following 4 Modules:
Module 1
Understanding the 21st Century Customer
Module 2
Providing a Remarkable Customer Experience
Module 3
The Fundamentals of Customer Service Excellence
Module 4
Winning Sales Execution
DELIVERY & SUPPORT
Each Participant will receive a notes from each session.
At the end of the programme, each participant will receive a certificate
Register or Enquire Now by completing the form below:
If you would like more information about this programme, please contact us
