NEXT COURSE STARTING IN NOVEMBER 2020
4 x 2.5 hr Modules over 4 Weeks, 5:15-7:45pm
Dates: Wednesdays - M1-4 Nov, M2-11 Nov, M3-18 Nov, M4-25 Nov
Price: $400 per person
Please scroll down the page for more information about the course.
To register or enquire please complete the form at the bottom of the page or contact us on:
Email - email@example.com or Phone- +263 772 337 586 / +263 775 213 860
Private Groups - minimum 12 people - You choose the dates
If you have a group of at least 12 people, we will run a private Course for your team where we will specifically focus the training on your company's Customer Service Strategy.
Customer Service is one of the fundamental keys to building a successful business in the modern world. The 21st Century Customers really care about the service that they receive and their buying decisions are becoming more dependant on service rather than price or quality.
The Ignite Your Customer Service and Sales Programme is a 4 Module, group training programme that focuses on business growth and sustainability through providing a remarkable Customer Experience and developing Customer Centricity throughout the organisation.
Group Training Programme
Customer Facing Teams
The Ignite Your Customer Service and Sales Training Programme takes trainees through the completion of a Customer Service Deck and capacitates them to:
The Ignite Your Customer Service & Sales Programme has the following 4 Modules:
Understanding the 21st Century Customer
Providing a Remarkable Customer Experience
The Fundamentals of Customer Service Excellence
Winning Sales Execution